Ascentra partnered with Insightful Quantifiable Results (IQR) in 2014 to help review their credit card portfolio. Through the data analytics it was determined their member’s likelihood to respond to a balance transfer and credit line increase offer based on the members spending habits. We built upon the fresh branding look that was developed in 2013, by creating a direct mail campaign focused on increasing credit card usage and retention in return also increasing their credit card portfolio.Separate letters were created that were visually stimulating in order to engage the member and stand out from the traditional form letters. These direct mailers proved to be the best way to engage Ascentra’s Visa owners.
